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Member support position

We are looking for one person willing to help out with member support on Friday, Saturday and Sunday. This is a tough rotation to fill, so I wanted to mention it on our blog to get the widest possible...

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A small billing error corrected

A few days ago, we noticed a tweet from one of our members mentioning that he had been charged twice in one day for his MySQL process, but that he didn’t plan to look into it. We, however, did. What we...

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Security flaw with login corrected

One of our members informed us a couple of days ago that due to a strange combination of actions and circumstances, he hit a flaw in our login system that enabled him to access the membership of...

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PHP 4 and Apache 1.3 end-of-life

This is just a short announcement to let people know that both PHP 4 and Apache 1.3 are well past their supported lifetimes from the developers. We’ve been maintaining them internally (updated as...

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Welcome SOPA Refugees

We have seen a massive surge in signups (something like 15x usual) over the past couple of days and I think most people can figure out why. Welcome to all of the people voting against SOPA. (If...

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Domain pricing increase effective Jan 15

As previously pre-announced via our status feed, the cost of domain registrations will be going up on January 15th, 2012 from $8.99/year to $9.49/year. There’s really not much to add other than that....

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SOPA blackout option

If you want to participate in the SOPA/PIPA blackout, we’ve got your back. We’ve added a UI option on the site info panel for each site that, if enabled, will make your site look like this. If you...

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MySQL upgrades and pricing changes for extremely large processes

We will be making two changes to our MySQL service offering, one of which will be related to the pricing of large processes, and one related to upgrading the version (and distribution) of MySQL we use....

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Official UK government attempt at censorship

Free speech is a funny thing. A lot of people are for it, as long as it’s for them. An awful lot of people lose interest in principles when someone says something they don’t like. And lots of people...

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IPv6, SSL, scheduled tasks, storage discounts & bulk bandwidth

We have quite a few feature announcements to bring you this holiday season. We’ve added support for several features, some of which have been requested for years like IPv6, SSL, and scheduled tasks...

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PHP 5.4, PHP 5.5, and Apache 2.4

We are finally officially announcing that PHP 5.4 and PHP 5.5 are available to all members. In the past, we have offered “Fast” and “Flex” versions of PHP for people with different needs. That’s no...

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CGI/ssh Upgrades

We’re officially introducing three new realms for CGI and ssh, not only to help us stay up to date as CGI languages evolve but also to let us better meet the needs of different members who want...

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Member support: points out, subscriptions in (Updated 2014-02-15)

Back in 2009, we changed our support from a “best effort” model to an experimental “pay per use” option where people purchase a block of support points and then we charge a variable number of points...

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Price cuts, more security and recovery options

We’ve made a few changes lately that we want to make sure everyone knows about. Bandwidth pricing has been radically revamped (downward) Storage pricing has been slightly tweaked (downward) Revamped...

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Post-mortem report of Saturday’s file server failure

On Saturday, March 29 at about 4pm US Eastern time, we rebooted one of our file servers that hosts content for member sites. It experienced a critical hardware failure and did not come back online. It...

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Software updates… update

We’ve released some software updates that bring new options for both PHP and CGI. PHP 5.5 is upgraded from beta to stable, a PHP 5.6 developer preview is available, and new stable-track and beta realms...

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Automatic file server upgrades

As most of our members are aware, one of our older file servers, f5, has been causing intermittent problems. The time has come to move the sites still using it to newer, faster, more reliable...

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Improving support and how we talk about it

Looking back, it’s hard to believe we’ve been using our new subscription-based support system for almost eight months. Wow, time flies. Overall, we’ve been very happy with this change. We really enjoy...

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More power, more control, more insight, less cost.

We’ve made some very big changes to the fundamental nature of our service. We now support persistent processes and delegating requests for your site to those processes using HTTP, SCGI, or FastCGI....

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How-To: Django on NearlyFreeSpeech.NET

Now that our persistent process feature is out of beta, this is the first in a series of brief tutorials designed to show how to make use of the feature. In this example, we’ll deploy a minimal Django...

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